Privacy Policy

This privacy policy outlines how we collect, use, and protect your personal information when you visit our online store, serenenestshop.com. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured it will only be used in accordance with this privacy statement.

Information We Collect

We may collect personal information from you when you visit our site, register, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include your name, email address, mailing address, phone number, and payment information. We do not collect sensitive information such as credit card details directly; this is handled by our payment processors.

How We Use Your Information

Your information helps us to process your orders, improve our website, and enhance customer service. We may use your information to send you order confirmations, updates, and promotional materials if you have opted in to receive them. You may opt out of receiving future communications at any time by following the unsubscribe instructions included in our emails.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us analyze web traffic and improve our site. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of the website.

Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your